Your agents should focus on empathy and resolution—not copy-pasting responses or triaging inboxes.
Our workflows ensure customers feel heard while your team works faster, smarter, and happier.
We analyze ticket sources, resolution patterns, and common issues to identify automation-ready flows.
We connect Zendesk, Intercom, HelpScout, CRMs, chat tools, and docs so workflows run seamlessly across tools.
We build workflows to answer questions, route edge cases, and notify when things need human touch.
We track metrics like response time, resolution time, CSAT/NPS and continuously tune automation.
From ticket triage to satisfaction follow-ups—we cover the entire support lifecycle.
Auto-categorize, prioritize, and assign tickets based on topic, SLA, or sentiment.
Trigger templated replies with dynamic variables to cut first response time dramatically.
Use AI to auto-answer FAQs, surface docs, or escalate intelligently when confidence is low.
Track SLA adherence in real time, auto-remind agents, and escalate past-due issues via Slack, email, or Ops channels.
Trigger satisfaction surveys, auto-log results, and loop negative scores into QA workflows.
Unify requests across email, chat, voice, and social to eliminate blind spots and duplication.
We leverage the best tools in the automation ecosystem to ensure seamless integration and scalable solutions.
An open-source workflow automation tool. We use it for complex integrations and advanced logic.
Makers of GPT models. We use OpenAI’s APIs for tasks like summarization, classification, and more.
An emerging open-source LLM platform focused on developer-friendly automation.
Creators of Claude, a highly capable AI assistant with strong reasoning and safety alignment.
Google’s flagship AI model suite. We use it for enterprise-grade AI features and experiments.
Meta’s LLaMA models power on-device and private AI use cases. We use it for RAG and inference tasks.
A vector and analytics platform for AI workflows. Great for RAG, search, and classification.
A powerful no-code automation tool. We build scalable, visual workflows across many tools.
A simple way to connect web apps and automate repetitive tasks with minimal configuration.
We use Python for custom logic, scraping, automation scripts, and advanced backend workflows.
An LLM orchestration library. We use it to build custom AI agents and contextual pipelines.
Amazon Web Services for cloud computing, storage, and serverless functions. We deploy our solutions here.
...and over 7000+ applications we seamlessly integrate with.
If an application does not have a direct integration with our systems, we use their APIs to connect seamlessly.
Discover how much your business can save with our AI automation solutions
Cut response time, raise CSAT, and reduce support fatigue with automation that scales with your needs.
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